Our emergency call center Medicall +41 58 218 11 11 is there for you round the clock to answer any questions you may have about treatment abroad and return transportation to Switzerland. AXA supports the policyholder in defending against unjustified claims. If the FCO or other government agency have advised against all but essential travel, but have also said domiciled residents aren't required to come home immediately, you can continue your trip as planned, your policy will remain in force. Data protection / Cookie Policy. Une fois que vos clients ont acheté leur assurance en ligne, ils veulent aussi gérer leur police et déclarer un sinistre en ligne. Or was your flight canceled? As such we can’t … You are using an outdated browser. Anyone who contracts coronavirus and for this reason cannot depart on or continue a trip is in any event covered by Intertours travel insurance (additional costs incurred for the return trip, accommodation and meals in the case of an unexpected stay, up to a maximum of CHF 1,000 per insured person as well as any cancellations in accordance with the GIC). In all cases, this requires an “illness” and therefore the incapacity for work to be certified by a doctor. Online Insurance. You are NOT covered in the following cases: If your trip meets these criteria then you must bear the risk yourself that you may not be able to take the trip due to COVID-19. Assurance Voyage Covid AXA : informations sur la prise en charge des frais médicaux à l’étranger liés au coronavirus, rapatriement, attestation "Couverture des frais de santé liés au Covid-19", pays où l’assurance est obligatoire, conditions de la garantie annulation, prix… Travel warnings or entry restrictions for the destination country were issued by the FOPH/FDFA and in place at the time you booked the trip or it is apparent when the trip starts that travel warnings or restrictions will be issued. AXA can help by providing you with Low Cost Schengen Area travel insurance that meets your visa requirements when traveling to the Schengen Area from as little as €0.99 per day - a fee that will cover you for medical expenses up to €30,000 in all Schengen countries - a price that isn’t too hard on your wallet ahead of your trip! Please refer to the FOPH website to find out more about the countries and territories currently affected. Legal disputes are insured if the act or event that triggered the dispute only occurred after legal insurance was taken out. If your country is not listed in the languages menu, please visit our global FAQ. In addition to this many accommodation providers are offering refunds, date changes at no cost and credit notes. During any stopovers and/or interim storage caused by delays, the insurance coverage will remain in place premium-free for a maximum of 60 days (or the period shown in the policy) per stopover. Please refer to your personal insurance documents and if you have any questions, contact AXA or your personal advisor. If your life’s journey is taking you further afield, we’re set up to help. If the event was cancelled due to Covid you should pursue refund from the provider directly. ... "Survivre au Covid modéré" : voyage au bout de la tentation avec Lisa Mandel. There is no insurance protection if authorities abroad implement measures to prevent the spread of communicable diseases (quarantine measures, travel restrictions, supply restrictions etc.). Souscrire par téléphone. Airlines/package holiday providers may offer you reimbursement through either a voucher or monetary refund. If the trip is going ahead as planned we would suggest you talk to your tour operator or travel provider directly. We will need you to provide evidence of the track and trace notification and advice. For this reason, the coverage exclusion applies from March 11, 2020, according to which coverage ceases for claims filed after this date. There may be optical and technical problems. Unfortunately you cannot change your cookie settings via our Cookie Preference Center if you use Internet Explorer 11. AXA car insurance tailor-made to your needs. AXA is committed to making claims clearer. Please check individual Government websites and the World Health Organization (‘WHO’) to access the latest information about the situation:  https://www.who.int/emergencies/diseases/novel-coronavirus-2019/events-as-they-happen. Pour aller encore plus loin, nous avons fait des dons importants pour soutenir … Present in 57 countries, AXA's 160,000 employees and distributors are committed to serving our 108 million clients. There is no geographical restriction which is why the loss events of a pandemic are excluded from AXA’s epidemic insurance. Visit  our online claims page or send an email to help@axa-assistance.co.uk. Please refer to your policy terms and conditions. Welcome to Alexa's Site Overview. Please open a case with the Claims Team. We paid over £855 of customers’ travel insurance claims in the last year *. Providng you haven't travelled against regulatory advice, you are covered to stay abroad for the duration of your trip - unless you are requested to return home by the local Government or the Government of your Country of Residence. If you wish to come home early, please tell us why so that we can consider if your claim. The FOPH is imposing several days' quarantine on those entering Switzerland from specific countries with effect from July 6, 2020. If required, private customers with no legal protection insurance with AXA-ARAG may take advantage of a fee-based one-off consultation at MyRight.ch. If you made your booking directly with the accommodation provider abroad,  please open a case with the Claims Team. The forwarding agent or carrier is not liable for loss or damage as a result of force majeure. Now practically all hotels and tour operators are offering generous cancellation conditions in connection with COVID-19. As we are currently receiving a lot of enquiries, you may be subject to longer waiting times than usual if you call us by phone. Transport providers have an obligation to refund the customer if they have cancelled the booking. If you would like to make a claim, please visit the RSA claims portal.For more information, visit the RSA FAQ page.We encourage you to regularly visit the Government of Canada’s Travel Advice … 8 Search Popularity. This cover begins with the inception of the voyage and is terminated when the voyage is completed. Assurance voyage : Axa Partners conclut un nouveau partenariat. Coverage for loss events prior to this reference date will be assessed based on individual contractual provisions. To be covered against business interruption or contingent business interruption losses, there must have been property damage , i.e. READ MORE The General Insurance Conditions, cover and exclusions may vary depending on the … L'assurance voyage : toutes nos offres. If you are contacting us regarding an existing policy that is not held at Agence AXA International, please note that we are not a Head Office department. AXA MOTORBIKE INSURANCE tailor-made to your needs. Dans plusieurs pays, nous avons apporté un soutien supplémentaire aux personnels de santé, notamment à Hong Kong, où nous avons mis en place un service d'assistance téléphonique 24 heures sur 24 et un service d'assurance santé simplifié, ou en Belgique, où nos services de télémédecine ont été étenduspour répondre aux besoins de nos clients et apporter un soutien supplémentaire aux professionnels de santé. We are therefore assessing claims on a case-by-case basis and endeavoring to find customer-friendly solutions. If you are dissatisfied with the voucher they have been offered, you are entitled to refuse this with  the airline and/or tour operators obtain a monetary refund. Souscrivez en ligne votre assurance voyage pour vos séjours de moins de 3 mois en France et à l'étranger avec l'assurance Voyageo d'AXA. Single; Annual; ... Coronavirus (COVID-19) outbreak. You will have to share documentation showing your travel booking date, itinerary and trip dates along with a brief explanation of why you could not travel (Official Government Travel Advice…) and we will be able guide you further. 0142998282. Under the scope of coverage, these benefits were and are guaranteed at all times. If you are calling to rebook or cancel your travel plans, please contact your airline or travel provider. It is important for us to give you answers on this page. Accéder au Contenu; Accéder au Pied de page; ASSISTANCE SERVICES ET ASSISTANCE; ESPACE CLIENT ESPACE CLIENT; Vous êtes ici : Assurances Voyage Loisirs. … Please get in touch with your customer advisor if you have any queries. However, the foundation will reduce its pension benefits to the same extent if the AHV/IV reduces, withdraws or withholds a benefit because the eligible person has caused the death or disability through gross negligence (section 35.3 of the pension fund regulations). AXA also classifies the case as inability to work if an infected insured person without any symptoms of illness is placed in quarantine and is unable to work. Coronavirus (COVID-19) - Assurés - FAQ - Voyage | SSQ Assurance Please get in touch with your customer advisor if you have any queries. The duration of cover will be extended if we/you are unable to secure new flights home, despite your/our best endeavours to do so. AXA Partners guidance about COVID-19 and travel. AXA Affin General Insurance wishes to inform that trip cancellation claim and all benefits related to COVID-19 for travel policies purchased on and after 31st January 2020 (for China) and 12th March 2020 (worldwide except China) will not be covered. For infections with coronavirus that are related to work in a hospital or laboratory and are therefore regarded as occupational diseases, we provide statutory insurance benefits under accident insurance; we specifically pay for treatment costs and provide daily benefits for inability to work associated with the illness. All medical benefits and benefits prescribed by a doctor – such as a hospital stay due to the coronavirus – are generally covered by basic insurance. ... axa assurance voyage. ABTA - https://www.abta.com/tips-and-advice/is-my-holiday-protected/new-package-travel-regulations EU Air Passenger Rights - Coronavirus: https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm  Package Regulations: https://www.abta.com/tips-and-advice/is-my-holiday-protected/new-package-travel-regulations. As the product names states, epidemic insurance is intended to protect against the financial risks of an epidemic. It ends as soon as the goods are unloaded from the means of transport or from the container by the recipient at the end of the insured journey. If your trip and policy were purchased prior to 11th March 2020 and you are not travelling against advice from your Country of Residence, Destination or any countries you pass through, then we would consider a claim for an early return and any necessary accommodation costs up to the limit shown in your policy. Did you want to travel to the European Football Championships or the Olympic Games? COVID-19: Insurance Europe remains fully operational. If your trip meets these conditions and you cannot depart on your trip due to COVID-19 restrictions, then Intertours will cover the cancellation costs. AXA Academy. It is difficult to produce reliable forecasts in the current turbulent market environment, but it can be said that price collapses are a feature of the stock market. Easily sign-up for Online Travel Insurance with AXA, the word's leading insurance provider. The Covid-19 situation is constantly evolving. This will be found under the section, Making a Claim. Canceled bookings due to measures or recommendations by foreign authorities are not covered. For independently booked accommodation, you should contact your accommodation provider directly. We'd also like to use analytics cookies to help us enhance the performance of the website. By using our website with this browser, you consent to the use of cookies. Please however note that policies sold after 11th March do not hold cover for cancellation or curtailment/cutting short your trip due to Corona Virus/Covid 19. Seguro de Viaje Schengen para los Países Bajos a partir de 0,99€ al día! Please call on the Claims number mentioned in your Policy Wording. Provided the relevant Swiss authorities take measures to prevent the spread of communicable diseases, epidemic insurance offers protection against the financial consequences of: On March 11, 2020, the WHO for the first time declared the current spread of the novel coronavirus to be a pandemic, corresponding to pandemic phase 6. AXA’s your only destination for superb, flexible worldwide travel insurance. This information is for residents of the EEA, excluding Ireland and the United Kingdom. You will have to provide the reason for your claim and further supporting documents so that we can assist you further. This AXA Website Uses Cookies. 1.9% * of our travel insurance policy holders needed to make a claim in the last year, with an average claim pay out of £855 *.